In case you have issues with damaged parcels, our claim center is available to help you out. Our insurance solution covers all your packages that are worth 500 Euro or below. With little effort on your part, we will analyze your request for refunds. Our systematic approach to revolving complaints utilizes standardized claim forms that simplify and harmonizes the whole refund process. All you need to get going is a copy of the sales invoice.

If you are not comfortable with the 500 Euro limit, we are open to giving you a higher insurance sum. Contact us and our team will introduce you to more custom insurance solutions that will meet your need.  

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